April Event Cancellation

I’m afraid it’s once again my sad responsibility to announce the cancellation of the forthcoming April event. Although the long-term picture is improving slowly, we reached the point this week where we decided there was simply no credible chance that we would be able to run the first event and that therefore it would be wrong to continue to promote it on our website.

We have updated our process a little to try and make it more streamlined and flexible for the majority of players. If you had an adult player ticket for the first event then we have converted it into an open ticket (Open tickets - Empire). This means that the ticket will remain on your account indefinitely - and can be used at any time to book for any event and there will be no charge, provided you book the event online.

All other bookings have been cancelled and the associated charges removed from your Empire account. This should only affect traders and children - the cost for those tickets has been refunded to your account so you can use that to purchase a new ticket at any time. There is a small chance that a few parents may lose out if their child moves into an older ticket bracket when they come to book replacement tickets. If that’s the case, then just email us and we’ll refund the difference. We’re determined to honour the original ticket prices paid by all our players when we do manage to run an event.

We’ve taken this approach to minimise the administrative burden; if you’re happy to have an open ticket then there is nothing further that you need to do. You’ll be able to use that ticket at any point in the future to book for any event - or you can even give it to a friend if you wish. If you need a refund for any reason - then please do contact us by emailing us with your name and details and we will sort you out. If you include your bank account number and sort code then we can process your refund very quickly.

I want to use this opportunity to once again thank everyone who has supported Profound Decisions; we are incredibly grateful for the support we have had, which has been nothing short of fantastic. The fact that we can be absolutely sure that we’ll be back and ready to run an event just as soon as conditions allow this year is down to the incredible support we’ve had from everyone. Hopefully, we will be able to put on a game for you all soon.

As per previous updates, we will continue to “freeze” in-character time. That means that the first event that we run in 2021 will still be the forthcoming Winter Solstice.

Matthew Pennington,
Profound Decisions.

Summary

  • Due to coronavirus, we are very sorry but we have to cancel the first event. There simply is no other option.
  • If you booked the event, your ticket has been converted to an open ticket - you can use it for any event in the future.
  • Anyone can request a refund at any time - email us with your name, PID and bank details and we’ll sort that for you.
  • Dates and tickets for all our 2021 events are now available on the website.
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